REST Documentation

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Error Dictionary

On this page you can see common TelAPI notifications or errors you may get while building and using your applications.

If you have any questions please, do not hesitate to contact us

Notification and Error Codes

10000
Inbound call received
10004
Invalid credentials supplied
10010
Password reset requested
10011
Password was reset
10020
Incoming call rejected due to low balance
10021
REST API call rejected due to low balance
10031
Rate could not be found for outbound dial. Contact support.
11100
Invalid URL format
11200
HTTP retrieval failure
12100
Document parse failure
12105
Used Fallback URL due to error with primary URL
12400
Internal Failure
13226
Dial: Destination address is missing
13420
Play: Invalid Content-Type
13421
Play: No file URL provided
13520
Say: Invalid text
13614
There is no recording URL available. Recording cannot be transcribed.
14101
Invalid "To" attribute
14102
Invalid "From" attribute
14103
Invalid Body
14160
Unable to send SMS. Contact support.
14200
Only one phone number allowed for trial accounts
14201
Daily spending limit exceeded
20003
Permission Denied
20007
Username cannot be found
21221
Call is not active. Resource access is allowed only for active (live) calls.
21227
SID Could not be found
21401
Invalid Phone Number
21404
Inbound phone numbers not available to trial accounts
21452
No phone numbers found in area code
21601
Maximum Unicode SMS body length is 70 characters
21603
'From' phone number is required to send an SMS
21604
'To' phone number is required to send an SMS
30000
Low account balance warning
30002
Payment applied
30003
Phone number purchased
30004
Could not apply payment for autoreplenish
31003
Channel purchased
31004
The account does not have sufficient funds to allocate this port
40005
Bad XML at SMS Request URL
50001
Trunk does not allow IncomingNumber to be assigned to it. Prefix not allowed.
50005
Fatal error transcribing audio
60000
POST, PUT, DELETE methods are not allowed
60001
Only POST method is allowed
61000
Invalid Member ID
61002
Conference with specified name cannot be found
61003
Invalid or missing Play URL
70001
Country could not be authorized
70002
Requested country is not supported
70003
Requested country is already blocked
70004
Country could not be removed from whitelisted destinations
70005
Outbound call you are trying to make costs more than allowed
70006
You do not have permission to place this call
70007
Country added to blacklisted destinations
70010
Calls to mobile numbers are disabled by fraud system
70011
Calls to landline numbers are disabled by fraud system
70012
Authorization has expired and destination has returned to fully blocked status. Call rejected.
70013
The destination you are trying to call is blocked by fraud system. Please visit http://www.telapi.com/fraud-control if you want to authorize or whitelist a destination.
70014
You do not have priviledges to alter selected destination. Please contact support.
70100
Location lookup record for specified phone number cannot be found. Forgot to optin phone number?
70101
Location optin is already requested. Location Optin rejected.
70102
Invalid phone number. The phone number corresponds to a land line
70103
This phone has already successfully opted in to the location service.
70500
Please provide a valid FriendlyName.
70501
Please provide a valid CompanyName.
70502
Please provide a valid LogoUrl.
70503
Please provide a valid HomepageUrl.
70504
Please provide a valid TosUrl.
70505
Please provide a valid AuthorizeUrl.
70506
Please provide a valid DeauthorizeUrl.
70507
Permission denied! You cannot authorize yourself against your connect application.
70508
Permission denied! You've already authorized this connect application.
70509
In order to deauthorize you must first authorize this connect application.
70510
Connect user access improperly configured. Please make sure all required keys are set when attempting to connect with TelAPI helpers!
70511
TelAPI connect user did not grant the required permissions to access that resource.
70512
Permission denied! You cannot access the requested resource as a TelAPI connect user!
80000
You don't have permission to send SMS to requested destination ( 'TO' ) number. The customer has requested not to receive messages from your account.